Terms & Conditions

1. Who you are contracting with

OwnVoice Academic (“the Service”) is provided by BOBADE LTD, a company registered in England and Wales, trading as OwnVoice Academic (“we”, “us”, “our”). By using the Service you enter into an agreement with BOBADE LTD. You can contact us at support@ownvoiceacademic.com.

2. Acceptance of these terms

By accessing, registering for, purchasing or continuing to use the Service you agree to these Terms & Conditions. If you do not agree, you must stop using the Service. If you are using the Service on behalf of an institution or organisation, you confirm you have authority to bind it. If you are using it as an individual, you confirm you are of legal age to form a binding contract.

3. What the Service is

OwnVoice Academic is a study-support and critical-thinking workspace. It helps you plan coursework, interrogate your own thinking, record genuine experiences, organise sources you have verified yourself, and refine your own writing in British English. The Service is not an essay-writing or ghost-writing service, does not produce coursework to be submitted as unedited work, and does not invent experiences, references or citations on your behalf. You remain solely responsible for the integrity of anything you submit to your institution and for complying with your institution’s academic-conduct rules.

4. Your account

• You must provide accurate information and keep it up to date.
• You are responsible for keeping your credentials confidential and for all activity under your account.
• You must tell us promptly if you suspect unauthorised use of your account.

5. Acceptable use and misuse

You must not:

• use the Service for any unlawful purpose or in breach of academic-conduct or professional regulations;
• commit fraud, send spam, or misrepresent authorship of work produced with the Service;
• infringe the intellectual property, privacy or other rights of any person;
• interfere with the security or integrity of the Service, including introducing malware, probing or scanning systems, circumventing technical limits, or scraping the Service;
• reverse engineer, resell, sublicense or redistribute the Service or any part of it.

6. Your content and licence

You retain ownership of the notes, experiences, references and writing you put into the Service. You grant us a limited, non-exclusive licence to host, store and process that content solely to operate and provide the Service to you. We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected.

7. Intellectual property

We (or our licensors) retain all rights, title and interest in the Service, including its software, interface, documentation, methodology and branding. Nothing in these terms transfers our intellectual property to you. If you believe content on the Service infringes your rights, contact support@ownvoiceacademic.com and we will investigate; repeated or serious infringement may result in suspension or termination.

8. Accuracy and service level

We aim to keep the Service available and useful, but we do not guarantee that it will be uninterrupted, timely, secure or error-free. Feedback, prompts and suggestions produced by the Service may be incomplete or inaccurate; they are educational aids only and are not a substitute for your own judgement, your tutor’s guidance, or regulated professional advice. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Payments, subscriptions and taxes

Paid plans are billed in advance on a monthly or annual basis and renew automatically until cancelled. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle’s Buyer Terms. Refunds are handled as described in our Refund Policy.

10. Suspension and termination

We may suspend or terminate your access where there is: a material breach of these terms; non-payment; a security or fraud risk; or repeated or serious policy violations. You may stop using the Service and cancel your subscription at any time. On termination your right to use the Service ends; you may export your content for 30 days, after which it may be deleted.

11. Liability

To the fullest extent permitted by law, we are not liable for indirect, consequential or special damages, including loss of profits, data, goodwill, academic grades or opportunity. Our aggregate liability arising out of or in connection with the Service is limited to the fees you paid in the 12 months before the claim. Nothing limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded by law.

12. Indemnity

You will indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these terms.

13. General

You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to any mandatory consumer rights in your country of residence. We may update these terms and will post the revised version here with a new “last updated” date.